Contact & Support

Last updated: September 6, 2026

Need help with SocialMsg, a billing question, or a data request? Reach us directly — we respond within 1–2 business days.

Support hours

Sunday–Thursday, 9:00–18:00 (Algeria time, UTC+1). Messages outside these hours are answered the next business day.

What to include

To help us help you faster, include your account email, the channel affected (WhatsApp / Messenger / Instagram), and a short description of the issue.

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